General information
- What should I consider when applying online?
How to apply online:
- Select the job posting you want to apply for.
- Fill out all mandatory fields and attach the required documents.
- After confirming the privacy policy, click on "Apply Now" at the bottom of the page.
- Upon successful online application, you will receive a confirmation (both on the page and via email).
- Can I apply without registering?
No, registration is necessary and is done automatically when submitting the application documents.
- Am I allowed to register multiple times?
If you create multiple applicant profiles (different email addresses), it may lead to issues with your application. Therefore, please use only one applicant profile for your applications and do not register again.
- Who do I contact for technical difficulties?
For technical questions, please send an email to Bewerbungssupport@rathaus.potsdam.de.
- What should I do if the page is not accessible (Error 500)?
If the job posting page is not displayed and you see the error message '500 Internal Server Error,' please try again later. This is due to internal maintenance on the system. If the page remains inaccessible, please send us an email at Bewerbungssupport@rathaus.potsdam.de.
- Can I apply by email?
We cannot accept your email application. If the job posting is available online, please apply online.
- Who can I contact with questions about the application process?
For further questions regarding your application, our recruiting team is available to assist you. You can use the general email address karriere@rathaus.potsdam.de or contact your designated contact person directly. If you have questions about the application process for an apprenticeship/study position, please use the email: azubibuero@rathaus.potsdam.de.
- What browser can I use to access the online portal?
The following browsers are recommended for using the portal: Chrome and Edge.
How to apply
- What is the process for online applications?
After you have submitted your application data online, you will receive an automatic confirmation of receipt. Once the application deadline has passed, your application will be carefully reviewed, and you will receive an interim notification. If you have impressed us, we will invite you to an interview (in person or via video conference) with the department and the HR department. For some positions, we conduct a phone interview beforehand.
Apprenticeship/Study
After you have submitted your application data online, you will receive an automatic confirmation of receipt. If we can consider you in the further process, you will receive an invitation to the online test. If we cannot consider you, you will also receive appropriate information (this information applies to all further steps in the selection process). After evaluating the test procedure, you will receive an invitation to the interview. If you successfully pass the interview and we decide to proceed with you, you will receive an offer and be informed about the process for concluding the contract. For the training as a paramedic, a physical fitness assessment (fitness test) will be conducted before admission to the online test.- How can I apply online?
After clicking on your selected vacancy, you will find the application form below the job posting. Please fill out the required fields, which are highlighted in dark and marked with an asterisk, and upload your application documents. Afterwards, you will receive an electronically generated confirmation of receipt directly on the page as well as via email. Additionally, the confirmation of receipt will include your initial password, which is used to log into your personal applicant portal.
- What do I use the applicant portal for?
In your profile, you can make adjustments at any time, such as changing your address details or uploading additional documents as long as the job posting is active.
- Why can't I log in?
There can be various reasons for this. If you receive the error message 500, it is due to internal maintenance; please try again at a later time. If you have already created a profile, you will see a notice about it at the top of the page. For further questions, please contact Bewerbungssupport@rathaus.potsdam.de.
- I did not receive a confirmation of receipt; what can I do?
We would be happy to look into this for you. Please send us your inquiry and your contact information at: karriere@rathaus.potsdam.de. If you have questions about the application process for an apprenticeship/study position, please use the email: azubibuero@rathaus.potsdam.de.
- Can I apply for multiple job postings?
Yes, you are welcome to apply for multiple vacancies.
- How do I apply for multiple job postings?
Please refer to the question: How can I apply online?
- Can I change my personal data?
Yes, to do this, log in to your applicant profile with your access credentials. Under personal data, you can make changes or additions. Confirm these by clicking the disk/save icon at the top right of the page. Changes to the data are possible as long as the job posting is active.
- Can I withdraw my application?
Yes. Please send us an email at: karriere@rathaus.potsdam.de.
How to upload files
- What documents do I need for my application?
The following documents are part of your application: resume, a cover letter, and certificates (transcripts, diplomas, work references, etc.). Please upload the certificates in one document if possible, or individually under the 'Other' field.
- Can I upload multiple documents?
Yes, in principle, you have the option to upload multiple documents under 'Other'.
- Can I upload, correct, re-upload, or delete additional documents after submitting my application?
Yes, you can do that through your personal applicant portal.
- Why can't I upload documents?
If you want to upload documents, please note the following instructions:
- You can only upload the following file formats: PDF, DOCX, ODT, JPG.
- Each file may be a maximum of 10 MB in size.
- A firewall may be preventing the upload of your document. In that case, you will receive the error message 'Bad Request.' Disable your firewall or try uploading the files from another computer.
- Please note that the file name of the document to be uploaded should not contain a period.
For further issues, please contact Bewerbungssupport@rathaus.potsdam.de and include your documents so that we can assist you with the application submission.
Password and data protection
- What do I do if I have forgotten my password?
In the login for the applicant portal, enter your email address and please use the 'Reset Password' function. You will then receive an email with a new password.
- What happens if I enter my password incorrectly too many times?
Please contact us at: karriere@rathaus.potsdam.de. It is possible that you have locked your account.
- Can I delete my profile?
es. You can delete your profile by clicking on the 'Trash' icon at the top of your applicant profile. You will then be asked if you want to permanently delete your profile and your application(s). Please confirm this.
- What can I do if I accidentally deleted my profile?
By deleting your profile, you have also deleted all your applications. Please apply again.
- When will my access to the applicant portal be locked?
After the application deadline, you will no longer have access to the applicant portal unless there is another application for a job posting.
- When will my applicant data be deleted?
Please read the privacy policy for this information.
