Emergency Services and On-call Services

Emergency Services

Police/Emergency: 110
Fire Department/Emergency Medical Services: 112
Emergency Department at Ernst von Bergmann Hospital: (+49 331) 241-55051
Emergency Department at St. Josefs-Hospital: (+49 331) 9682-1100
Psychiatric Emergency Outpatient Clinic: (+49 331) 241-37516
Non-Emergency-Medical Transport: (+49 331) 192 22
Medical On-Call-Service (non-emergency): 116 117
Poison Control Center Berlin Charité: (+49 30) 19 240
Telephone counseling (crisis hotline): (0800) 111 0 111 or (0800) 111 0 222 or 116 123 (free of charge)
Nummer gegen Kummer (Children and Youth counseling hotline): 116 111 (anonymous and free of charge)
Child Welfare Concerns: To report a suspected child endangerment, please use the Child Protection Hotline of the City of Potsdam: (+49 331) 2893030. Reporting by email is currently not possible.
Women's shelter: (+49 331) 96 45 16
Helpline "Pregnant Women in Distress – anonymous & safe": 0800 40 40 020 (free of charge)
Drop-off baby box (baby hatch) at St. Josefs-Hospital, Potsdam-Sanssouci: On-call Doctors: (0331) 9682-4004, On-call Midwife: (0331) 9682-4203

24-hour Emergency Hotline: (0331) 661 20 00 – Electricity, Natural Gas, District Heating, Water/Sewage
In Case of Gas Odor: (0331) 661 96 96